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Why did checkout completion drop?
Traze AI

Checkout completions fell from 62% to 39% over 7 days. The drop correlates with the v2.4 deploy on March 12.

Which users are most affected?
Traze AI

78% of affected sessions are on mobile Safari. Desktop conversion is unchanged.

Show me the funnel
Cart
4,820
Shipping
3,614
Payment
2,312
Confirm
1,127
Conversational Intelligence

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Natural languageFollow-up questionsFunnel analysisSegment breakdownUser journeys
Traze Briefing
Good morning, Sarah.
2 critical issues need your attention today.
Top Story
Checkout breaking on mobile
Payment step failing for 61% of mobile users since Tuesday. Estimated revenue impact: $186K
Also Noted
Invite flow broken since v2.3.1
Search usage up +12% week over week
Narrative Engine

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Daily briefingsFeature narrativesImpact storiesPlain English
Root Cause Analysis — Checkout Flow
Primary Cause
65%
Card input focus regression introduced in v2.4 deploy. Input loses focus after iframe load on mobile Safari.
Secondary
25%
Error visibility issue — validation messages hidden below fold on smaller viewports.
Tertiary
10%
Double submit risk — button not disabled during payment processing.
Root Cause Analysis

Finds the why. Ranks the causes.

Not just what changed — why it happened. The AI correlates deploys, user behavior, and system events to surface ranked root causes with confidence scores.

Ranked causesDeploy correlationEvidence chainsConfidence scoring
Traze AI

Done. I've created a PRD based on the checkout analysis and root cause findings.

Checkout — Payment Fix PRD
6 sections · Generated just now
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Document Preview
1. Problem Statement
Checkout completion dropped 37% on mobile after v2.4 deploy due to payment input regression...
2. Impact
Est. $186K revenue loss over 7 days. 4,820 affected sessions across 2,100 unique users...
3. Proposed Solution
Replace iframe-based card input with inline tokenization. Restore focus management...
Document Generation

PRDs, reports, playbooks — generated in conversation.

Ask for a PRD and get one. Rooted in real data, structured for your team, and ready to share or edit.

PRDsRCA reportsRecovery playbooksAction itemsEditable documents
12
AI tools the engine
can use in conversation
3
Root causes ranked
per analysis
90+
Data points the AI
reasons over per session
0
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need to build

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